AMAISINGPeople. Performance. Impact.

Privacy Policy

Effective Date: [●] | Last Updated: [●]

At AMAISING, we believe that trust is the foundation of every meaningful coaching relationship.

This Privacy Policy explains how AMAISING ("AMAISING", "we", "us" or "our") collects, uses, processes, stores and protects personal information when you visit our website, communicate with us, participate in our programmes, engage our Services or otherwise interact with us.

AMAISING is committed to handling personal information responsibly and in accordance with applicable Indian laws and regulations, including applicable provisions of the Digital Personal Data Protection Act, 2023 ("DPDP Act"), when and to the extent applicable.

1. Who We Are

AMAISING is a Corporate Performance and Wellness Coaching and Consultancy organisation based in India.

For applicable personal-data processing activities, AMAISING may act as the relevant Data Fiduciary under applicable data-protection law.

Legal Entity: [Legal Entity Name]
Registered Office: [Full Address]
Email: privacy@amaising.com
Website: www.amaising.com

2. Information We May Collect

Depending on how you interact with AMAISING, we may collect information such as:

A. Contact Information

  • Name
  • Email address
  • Telephone/mobile number
  • Organisation/company name
  • Job title or professional designation
  • City or location
  • Other information voluntarily provided through enquiry forms

B. Corporate Engagement Information

Where you or your organisation engages AMAISING, we may collect information necessary to provide the Services, such as:

  • Organisation details;
  • Participant names;
  • Professional roles;
  • Programme requirements;
  • Scheduling information;
  • Feedback;
  • Assessment information;
  • Learning or development requirements; and
  • Other information voluntarily provided for the engagement.

C. Coaching and Programme Information

Participants may voluntarily provide information during coaching, assessments, workshops or consultations.

Such information may include professional goals, challenges, preferences, feedback, learning requirements and other information necessary for the relevant Service.

Participants should avoid providing information that is not necessary for the relevant Service.

D. Wellness Information

Certain AMAISING wellness programmes may involve participants voluntarily providing information relating to lifestyle, wellbeing or general health.

Where such information is collected, AMAISING shall handle it with appropriate care and use it only for the purpose for which it was provided and as permitted by applicable law.

Participants should provide only information they are comfortable sharing and should not provide unnecessary medical or sensitive information through general website forms.

E. Website and Technical Information

When you visit our website, certain technical information may be automatically collected, depending on the website configuration and technologies used. This may include:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Pages visited;
  • Approximate usage information;
  • Referring website; and
  • Technical logs.

3. How We Collect Information

We may collect personal information when you:

  • Submit an enquiry;
  • Contact us by email, telephone or other communication channels;
  • Register for a programme;
  • Participate in a coaching or consulting engagement;
  • Complete an assessment or feedback form;
  • Request information about our Services;
  • Attend an AMAISING event or programme;
  • Communicate with our team; or
  • Use our website.

We may also receive limited information from the organisation that engages AMAISING to provide Services to its employees, representatives or participants.

4. Why We Use Your Information

We may use personal information for purposes including:

  • Responding to enquiries;
  • Providing requested information;
  • Delivering coaching and consultancy Services;
  • Managing corporate programmes;
  • Scheduling programmes and consultations;
  • Communicating programme-related information;
  • Conducting assessments and collecting feedback;
  • Improving our Services;
  • Managing billing and administration;
  • Maintaining business records;
  • Protecting our website and systems;
  • Preventing misuse or fraud;
  • Meeting legal and regulatory obligations; and
  • Sending relevant communications where permitted by law and where appropriate consent has been obtained.

We seek to collect and use only information reasonably necessary for the relevant purpose.

5. Consent and Lawful Processing

Where consent is required under applicable law, AMAISING will seek appropriate consent before processing personal data for the relevant purpose.

Consent, where relied upon, should be:

  • Specific;
  • Informed;
  • Freely given;
  • Unambiguous; and
  • Capable of being withdrawn.

The DPDP Act specifically provides for informed consent and gives individuals the ability to withdraw consent where consent is the basis for processing.

Withdrawal of consent may affect our ability to provide certain Services where the relevant information is necessary for providing those Services.

Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

6. Data Minimisation

AMAISING follows a principle of collecting information that is reasonably necessary for the relevant purpose.

We do not seek to collect personal information simply because it may be useful in the future.

Where information is no longer required for a legitimate business, contractual or legal purpose, we may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

7. Corporate Clients and Employee Data

AMAISING frequently works with corporate organisations.

In such engagements, the corporate client may provide participant information to AMAISING for the purpose of delivering agreed Services.

Where applicable, the corporate client remains responsible for ensuring that it has an appropriate legal basis and authority to provide such information to AMAISING.

AMAISING shall process such information only for agreed business purposes and in accordance with applicable contractual and legal requirements.

Where a corporate client has entered into a separate data-processing, confidentiality or information-security agreement with AMAISING, that agreement may establish additional obligations.

8. Sharing of Personal Information

AMAISING does not sell personal information.

We may share personal information where reasonably necessary with:

  • Employees and authorised representatives;
  • Professional coaches or consultants engaged by AMAISING;
  • Technology and hosting service providers;
  • Communication and scheduling platforms;
  • Payment and accounting service providers;
  • Professional advisers;
  • Legal or regulatory authorities where required by law; or
  • Other service providers necessary to provide the Services.

Where third parties process information on our behalf, AMAISING will seek to use appropriate contractual and organisational safeguards.

We do not permit third parties to use personal information for unrelated purposes merely because they have access to it for providing a service to AMAISING.

9. Cookies and Website Technologies

The AMAISING website may use cookies or similar technologies to:

  • Operate the website;
  • Remember preferences;
  • Understand website usage;
  • Improve website performance;
  • Measure marketing effectiveness; and
  • Support relevant website functionality.

Where required, the website may provide appropriate controls for managing non-essential cookies.

You may also manage cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

10. Marketing Communications

AMAISING may occasionally send information about:

  • Programmes;
  • Workshops;
  • Webinars;
  • Events;
  • New Services;
  • Insights; or
  • Other relevant offerings.

Where consent is required, such communications will be sent based on the applicable consent or other lawful basis.

You may request that we stop sending marketing communications at any time by using the unsubscribe mechanism provided or by contacting us.

11. Photographs, Video and Testimonials

AMAISING may photograph or record certain programmes, workshops or events.

Where such material is intended to be used publicly for promotional or marketing purposes, AMAISING will seek appropriate permission or consent where required.

Testimonials and participant feedback will not knowingly be presented in a misleading manner.

If you believe that an image, recording or testimonial has been used inappropriately, please contact us using the details provided below.

12. Confidential Coaching Information

AMAISING recognises the personal and professional nature of coaching conversations.

Information voluntarily shared during coaching or consulting engagements will be treated with appropriate confidentiality, subject to:

  • Applicable law;
  • Client contractual requirements;
  • Participant consent;
  • Legitimate business requirements; and
  • Situations where disclosure is legally required.

Where AMAISING provides coaching services to employees through a corporate client, the nature and extent of confidentiality shall be explained as part of the applicable engagement.

Individual coaching information will not automatically be treated as corporate reporting information merely because the coaching was sponsored by an employer.

Any reporting to a corporate client will be governed by the agreed engagement structure.

13. Information Security

AMAISING takes reasonable organisational, technical and administrative measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, AMAISING cannot guarantee absolute security of information transmitted through the internet.

14. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Providing the relevant Services;
  • Maintaining business and contractual records;
  • Meeting legal, accounting or regulatory requirements;
  • Resolving disputes;
  • Enforcing agreements; or
  • Protecting our legitimate business interests.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

15. Your Rights

Subject to applicable law and its conditions, you may have rights relating to your personal information, including rights to:

  • Obtain information about personal data being processed;
  • Request correction or updating of inaccurate information;
  • Request deletion where applicable;
  • Withdraw consent where consent is the basis of processing;
  • Raise a grievance regarding processing of personal data; and
  • Exercise other rights available under applicable Indian law.

The DPDP framework provides individuals with rights relating to access to information about their personal data and its processing.

Requests may be submitted using the contact details provided below.

AMAISING may need to verify the identity of the person making a request before processing it.

16. Children's Personal Data

AMAISING primarily provides professional and corporate coaching and consultancy Services.

Our Services and website are not generally directed towards children.

Where AMAISING is specifically engaged to provide Services involving individuals below the applicable legal age, appropriate consent and safeguards shall be implemented in accordance with applicable law.

17. Third-Party Websites

The AMAISING website may contain links to websites or services operated by third parties.

AMAISING is not responsible for the privacy practices, security or content of such third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

18. International Data Transfers

Certain technology, communication, hosting or other service providers used by AMAISING may process information from locations outside India.

Where personal information is processed or transferred outside India, AMAISING shall seek to do so in accordance with applicable Indian law and contractual requirements.

19. Data Breach

If AMAISING becomes aware of a personal data breach requiring notification under applicable law, it will take appropriate steps in accordance with the applicable legal and regulatory requirements.

Such steps may include investigation, containment, remediation and notification to relevant individuals or authorities where legally required.

20. Changes to This Privacy Policy

AMAISING may update this Privacy Policy from time to time to reflect:

  • Changes in our Services;
  • Changes in our information practices;
  • Changes in technology; or
  • Changes in applicable laws and regulations.

The latest version will be published on this website with the revised "Last Updated" date.

21. Grievance and Privacy Contact

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal information, please contact:

Privacy / Grievance Contact
AMAISING
[Legal Entity Name]
[Registered Office Address]
[City, State, PIN, India]
Email: privacy@amaising.com
Website: www.amaising.com

We will review and respond to privacy-related requests in accordance with applicable law.

22. Governing Law

This Privacy Policy shall be governed by the applicable laws of India.

Any disputes relating to this Privacy Policy shall be subject to applicable Indian law and the jurisdiction specified in the applicable Terms & Conditions or contractual agreement.

Last Updated: [●]